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Letter from our firm

Like you, we're monitoring the latest news about the coronavirus (COVID-19). As part of Spectrum Payroll’s commitment to you – and our dedication to providing you with the critical services you need to keep your business moving forward – we wanted to provide you with an update regarding measures we are taking in response to the spread of the coronavirus. These measures will not affect the processing of your payroll, but we feel they are necessary to keep our operations running smoothly. In an effort to protect the health and safety of our clients and staff, Spectrum Payroll is following and implementing guidelines recommended by the Centers for Disease Control and Prevention (CDC).

To minimize potential exposure to COVID-19, Spectrum Payroll will be practicing “social distancing” and will take steps to keep a distance from others with the hopes of preventing the spread of the disease. In order to do that, we will be taking the following measures:

As part of our social distancing, we are limiting physical contact and will be closing our office to clients for the time being. Many of our employees will be working from home so they may not be available in the office should you stop by.

All clients are encouraged to upload their payroll documents via our File Exchange. If you have not yet set up File Exchange or have questions, please contact our office.  We will also make special arrangements for any paper checks or plan to mail them to your employees

We are asking all clients to communicate via phone, email or File Exchange and to reschedule their appointments with us for a later date. If you feel the meeting is crucial, please request a remote meeting and we will set up an online video conference via Zoom. If any client is concerned about cash flow for their payroll over the next few weeks, please reach out to us as soon as possible so that we can work on a plan with you.

In the future if you do come to our offices, please note we are following the CDC’s guidelines and we are doing all we can to practice good hygiene and sanitation practices for all surfaces, doorknobs, and telephones. In order to reduce exposure further, we have a mail slot that you can use at any time for paper documents.

We hope that by taking these steps, we will do our part to prevent the spread of the coronavirus and lessen its impact on our staff and our clients. Please know that we will continue to work and provide you with the same high-quality services you’ve become accustomed to during this time of heightened concern.